Scam Phone Calls
- Category: Library News
- Created: Monday, 09 October 2017 12:54
It was recently brought to our attention that a library in our region experienced an issue in which their patron was called by a scammer claiming to be library staff and demanding credit card payment for overdue fees on the patron’s library card. The patron correctly guessed it was a scam and wisely called the library and the police.
It is important to note that this has NOT happened to a patron of The Hayner Public Library District. But, as a precaution, we would like to take this opportunity to remind patrons that The Hayner Public Library District will NEVER call you in an attempt to solicit credit card payments over the phone. Our library only accepts payments at the library or via our secure online ePay system, which must be accessed through your online library account.
The Hayner Public Library District does call patrons for notification of overdue materials and on-hold items (we also offer texting and email notification).
If you should experience a scam phone call of this nature, we would strongly encourage you to contact the police and the library.