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LIB SIGNThe Hayner Public Library District is happy to announce that we now offer reference services at our downtown location. Reference librarian Sharon Schaefer will work at the Hayner Downtown Library on Mondays and Wednesdays from 1 p.m. to 5 p.m. and Tuesdays and Thursdays from 11 a.m. to 4 p.m. Reference services will continue to be offered at the Alton Square Mall library Monday through Saturday.

With reference services offered at both library locations, patrons will now have more assistance with computers, finding information, learning how to use Hayner subscription databases, and test proctoring.
The reference department provides many valuable services, including:

• Reference staff can acquire books for patrons from all over the country via our interlibrary loan service.
• Reference assistance is available in finding books for research papers.
• Assistance is available for navigating Hayner’s online resources located on the Hayner website.
• You can get computer help with your research needs, filling out an application, setting up a Microsoft Word document, and general searching
of the Internet.
• Subscription database instruction is available through the reference department. Hayner Library subscribes to research databases enabling you to find up-to-date, full-text articles on many topics for your research papers. There are also general use databases available such as Auto Repair Reference Center and Consumer Reports.
• Help is available with searching the online newspaper archives.
• Test proctoring is available by appointment.

Whether we are researching answers or assisting you in locating books to read for pleasure, the reference staff is ready to help. Reference librarians can be reached 24 hours a day, 7 days a week via email (reference@haynerlibrary.org); a reference librarian will respond to your query as soon as possible. Or you may contact our reference department by phone (618-433-2864) or in person at the Hayner libraries.

Due Date ReminderThe Hayner Public Library District is happy to announce that we are now providing “almost overdue” notices to patrons who are signed up to receive text and/or email notifications from the library. The “almost overdue” notice is automatically generated three days before library items are due and is sent via text and/or email (patrons can choose their preferred method of contact).

We are also providing text and/or email notifications 30 days before your library card expires.

Please note: The “almost overdue” notices are generated by the SHARE network, an automated consortia of the Illinois Heartland Library System. “SHARE Notifications” will appear as the sender of the “almost overdue” text and/or email notification.

Patrons who wish to receive notices from the library via text and/or email may ask for assistance at the Circulation Desk of any library location. We currently offer text and email notifications for:

• Almost overdue items
• Overdue notices
• Hold notices (to alert you when items you have ordered are ready for pick-up)
• Library card expiration

Patrons may also choose to opt-out of the “almost overdue” notifications; please ask for assistance at the Circulation Desk if you would like to stop receiving these notifications.

You can manage your library account, including the online renewal of library materials, at www.haynerlibrary.org.

We hope that you find these notifications helpful—and an easy way to help eliminate overdue fines!

Computer Computer ComputerComputer skills are essential for success in our technology-filled lives. The Hayner Public Library District offers free technology classes to help everyone— from the novice computer-user to those interested in fine-tuning their social media skills. Here is a list of the current computer and social media classes being offered at the library: 

PC Basics: Introduction to Computers 

Internet Basics

Microsoft Word for Beginners

Flash Drives and Saving Files

Computer Maintenance and Security

Cloud Library classes (eBooks)

Social Media Basics

Facebook Revealed

Exploring Pinterest and Twitter

Please note:  All classes are free of charge but do require registration; classes are held in the Multipurpose Room of the Alton Square Library. Be sure to check the library's newsletter or the Events Calendar on our website for a complete list of dates and times for each class. 

Phone Scam

A library patron in our region recently experienced a situation in which a scammer, claiming to be a library staff member, called their home and began demanding credit card payment for overdue library fees. The patron correctly guessed it was a scam and wisely called the library and the police.

It is important to note that this did not happen to a patron of The Hayner Public Library District. But as a precaution, we would like to take this opportunity to remind patrons that The Hayner Public Library District will never call you in an attempt to solicit credit card payments over the phone. We only accept payments at the library or via our secure online ePay system, which must be accessed through your online library account.

The Hayner Public Library District does call, text, and email patrons for notification of overdue materials and on-hold items.

We would strongly encourage you to contact the police and the library should you experience a scam phone call of this nature.

VLC

The Cloud Library app is a free and convenient way to download e-books and e-audiobooks to your smartphone, tablet, and other mobile devices (over 40,750 items and growing!). But the Cloud Library app also provides other convenient uses as well, including a Virtual Library Card, quick access to your online library account, and the online card catalog.

The Virtual Library Card is a digital copy of your library card that is stored in the Cloud Library app; the Virtual Library Card can be scanned just like your Hayner Library card when checking out at the circulation desks. It’s a convenient back-up for the times you visit the library and forget your library card but have your phone with you.

You can also access both your online library account and the library’s online card catalog via the Cloud Library app—with one convenient click.

You can visit the library’s website and click on the Help With Your eReader or Download Audio and eBooks icons for more information on Cloud Library. And be sure to check out the library’s Events Calendar online for the date and time of our next free Cloud Library e-Book class.

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